Contact
Get in
touch.
Questions about clocking in, exports, pricing, or whether it'll work in your place — ask. No bots, no ticket number, no chat bubble following you around the site.
Prefer plain email? support@hoursdone.com
When you'll hear back
Usually within one working day, and always from a person who can actually change something. If it's urgent, say so in the first line and it gets picked up sooner.
Makes it faster
If something went wrong, tell us the location name, roughly when it happened, and whether the tablet was online at the time. That's almost always enough to find it without a back-and-forth.
If you're staff
Questions about your own hours or a missing shift go to your employer first — they hold the record and can correct it. If that gets nowhere, write to us and we'll help.
Answered already?
Offline working, corrections, timezones and what it costs are all covered on the FAQ. Pricing in full is on the pricing page, and how the tablet actually works is on how it works.